Operating Model Design


Everybody wants the platform but nobody wants the process.

John Gray, Pastor

We know that integration isn’t all about the technology. In fact, at Wheeve we tend to talk about People, Process and then Technology. If you don’t have the right skills in place and the people responsible for delivering integration don’t have clear processes to follow, you end up with more spaghetti.

What We Do

We work with you to understand the type of governance and project control that you have in place already. Integration needs to fit into the operational context of your organisation rather than reinventing the wheel. Once we have a clear picture of the environment we need to fit into we can develop an operating model that is appropriate. We work with you to create an organisation shape and specify the roles and skills required. We develop processes that establish good governance, shape the demand process and enable a delivery mechanism. We engage with all the teams the new team will interact with, from PMO to Enterprise Architecture to Service Delivery. We help to establish a process that works on a practical level and is designed for efficiency and cost effectiveness.

What You Get

  • An organisation design and role descriptions
  • An effective RACI
  • A governance model and templates
  • A demand process with cost estimating tools
  • KPIs and operational measures
  • Operating processes

What to Know More?